In this insightful episode of the Fintech Cast Podcast, we chat with Aris Jerahian, VP of Digital Experience and Payment Services at Oregon Community Credit Union. Aris shares his perspectives on the digital evolution in the credit union space and how member expectations are driving the need for immediate responses, approvals, and seamless experiences. He discusses the strategic roadmap his team follows to adopt the right technologies that enhance member experience while being mindful of potential risks. Aris dives deep into topics like Buy Now, Pay Later (#BNPL), Cryptocurrency, #Blockchain, and #AI, explaining his thought process behind embracing or holding back on certain trends. Additionally, Aris talks about the importance of data and business intelligence in enabling personalized offerings, automation initiatives for 2024, integrating with different vendors, and the role of rewards programs. He also offers valuable advice for those in similar roles at other financial institutions.